No call centre and no chatbot. Messages and calls go straight to Nick. Tell him what’s going on and he’ll take it from there.
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You don’t need to know what’s wrong. That’s Nick’s job. A first message covering these is more than enough:
Lower back, neck, knee, or just “everywhere after sitting all day.” If you’re not sure, the conditions Nick treats may help you put a name to it.
A few days, a few months, or “on and off for years”. It changes how the first session is approached.
Sitting, running, driving, sleeping. The pattern usually says more than the pain itself.
Tell Nick what’s going on. He’ll tell you honestly whether massage will help. If it won’t, he’ll say so.